Shipping policy
Shipping Policy – NEXA PREMIUM
Order Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays. In case of high demand, processing may take longer, but we will notify you via email.
Shipping Rates & Delivery Estimates
Shipping costs depend on the destination and order weight. Estimated delivery times:
- Standard Shipping (USA): 5–10 business days
- Expedited Shipping (USA): 2–5 business days
- International Shipping: 10–20 business days
Please note that delivery times are estimates and may vary due to customs, weather, or other unforeseen circumstances.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to monitor your shipment.
Shipping Restrictions
We currently ship to the United States only. Certain products may have restrictions due to size, weight, or regulatory reasons.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at support@nexapremium.com. We will assist you in resolving the issue as quickly as possible.
Questions
For any questions regarding shipping, feel free to reach out to our customer support team at support@nexapremium.com.